This page describes the uninstall issue of nizima LIVE 1.0.0 and how to uninstall it safely.


Introduction

Thank you for using “nizima LIVE”.

Currently, we have confirmed that if you change the installation destination of nizima LIVE (1.0.0) to a folder where other files exist, install it, and then uninstall it, data other than nizima LIVE will also be deleted.

As shown in the figure below, when installing or uninstalling, the installer warns you in red, but if you proceed as it is, there will be a problem that other files will be deleted.

For users who have already installed nizima LIVE (1.0.0), please carefully uninstall it according to the following explanation when uninstalling nizima LIVE.

If you have already encountered this problem, please contact us.

We apologize for the inconvenience, and thank you for your understanding.

Installation screen

Screen when uninstalling


Problematic case

When installing nizima LIVE (1.0.0), change the installation location and save it in a location different from the default.

example
Problem: C:\Users\[User Name]\Desktop
No problem: C:\Users\[User Name]\Desktop\nizimaLIVE


nizima LIVE is saved directly under the specified location

Uninstall nizima LIVE

The data of each original folder containing the data of nizima LIVE is deleted.

Note: Please uninstall after confirming the safe uninstall method described below.

In the example, all the contents of C:\Users\[User Name]\Desktop will be deleted.


Future response

We have already released a fixed version 1.0.0_1 for this case.
Therefore, there is no concern that the same phenomenon will occur for users who are installing nizima LIVE for the first time.

If you have already installed 1.0.0 and it corresponds to the problematic case, please uninstall it according to the “Safe Uninstall Method” before updating.

Modifications of 1.0.0_1

If you change the installation location when installing nizima LIVE, it has been fixed so that you cannot proceed with the existing folder selected. After selecting the location you want to install, enter the folder name (/ nizimaLIVE, etc.) in the input field and proceed to the next.

example)

When installing to “C:/Users/[User Name]/Desktop”
C:/Users/[User Name]/Desktop/nizimaLIVE

(Enter nizimaLIVE after / or \)

Note: However, as an exception, it is possible to re-install in the same folder where nizimaLIVE is already installed. In the case of the above “problem case”, if you select to install in the same folder, the uninstall process will be executed and other files will be deleted. Please uninstall according to “1.0.0 Uninstallation method” in advance.


How to safely uninstall 1.0.0

If the case does not apply

If you have not changed the installation folder, or if you created and installed a folder dedicated to nizima LIVE at the time of change, there is no problem with the normal uninstallation procedure.

If the case in question applies

We apologize for the inconvenience, but please uninstall it according to the following procedure.

1. Create a new folder for uninstall work

It doesn’t matter where you save the folder

2. Move all the files generated during installation (listed at the end) to the folder created in 1.

Note: Be careful not to move existing files with similar names.
Note: The update date and time of related files is the time at the time of installation, so it is recommended to move while checking the update date and time.

3. If you execute maintenancetool.exe from the files moved in [2.], the uninstaller will run, and the contents of the uninstall work folder and the application information will be deleted.

[Files installed during 1.0.0 installation]

Folders
audio
backgrounds
bearer
gamepads
geometryloaders
iconengines
imageformats
installerResources
Licenses
mediaservice
models
platforms
playlistformats
plugins
position
printsupport
qmltooling
Qt
Qt3D
QtGraphicalEffects
QtMultimedia
QtQml
QtQuick
QtQuick.2
renderers
renderplugins
resources
scenegraph
sceneparsers
styles
translations

Files
archive.dll
bz2.dll
components.xml
D3Dcompiler_47.dll
fmt.dll
iconv-2.dll
InstallationLog.txt
installer.dat
jpeg62.dll
libcrypto-1_1-x64.dll
libEGL.dll
libGLESv2.dll
libpng16.dll
libssl-1_1-x64.dll
libxml2.dll
lz4.dll
lzma.dll
maintenancetool.dat
maintenancetool.exe
maintenancetool.ini
msvcr100.dll
network.xml
nizima_live.exe
opencv_core.dll
opencv_imgcodecs.dll
opencv_imgproc.dll
opencv_videoio.dll
opengl32sw.dll
Qt5Concurrent.dll
Qt5Core.dll
Qt5Gamepad.dll
Qt5Gui.dll
Qt5Multimedia.dll
Qt5MultimediaQuick.dll
Qt5Network.dll
Qt5Positioning.dll
Qt5PrintSupport.dll
Qt5Qml.dll
Qt5QmlModels.dll
Qt5QmlWorkerScript.dll
Qt5Quick.dll
Qt5QuickControls2.dll
Qt5QuickShapes.dll
Qt5QuickTemplates2.dll
Qt5QuickWidgets.dll
Qt5RemoteObjects.dll
Qt5SerialPort.dll
Qt5Svg.dll
Qt5WebChannel.dll
Qt5WebEngineCore.dll
Qt5WebEngineWidgets.dll
Qt5Widgets.dll
Qt53DAnimation.dll
Qt53DCore.dll
Qt53DExtras.dll
Qt53DInput.dll
Qt53DLogic.dll
Qt53DQuick.dll
Qt53DQuickExtras.dll
Qt53DQuickInput.dll
Qt53DQuickRender.dll
Qt53DRender.dll
QtWebEngineProcess.exe
README.txt
tiff.dll
webp.dll
zlib1.dll
zstd.dll